Logistics & Delivery

Q1: What is the typical lead time for production?

For the first order, the standard lead time is approximately 3 to 4 weeks, depending on formula complexity and packaging material procurement. Subsequent repeat orders are typically faster. We will provide you with a detailed production timeline upon contract signing.

Q2: Do you ship worldwide? How does customs clearance work?

Yes, we have an established global logistics network that allows us to ship safely and efficiently to North America, Europe, Southeast Asia, Australia, and beyond. We will prepare and provide all necessary export documents and Certificates of Origin to facilitate smooth customs clearance at your destination port.